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To ignore an incoming call, press the Ignore softkey to silence the ringer.
To put an active call on hold, simply press the Hold button. If Auto Hold is not enabled, you must put your active call on hold before answering the incoming call, otherwise you will drop the active call when you answer the other one. Please note that if the Auto Hold (Communications Manager) feature is enabled by your System Administrator, you can answer another call without putting an active call on hold first. If you are on another call, press the call/line appearance key with the flashing green LED, or you may press the Answer softkey if one appears. If you are using a wireless headset, press the ON button. If you are using a headset, answer the call by pressing Headset. To answer using speakerphone, press the Speaker button. You may also press the Answer softkey if one appears. To answer an incoming call, you may lift the handset or press the call/line appearance button with the flashing green LED. If you are already on a call, or if you receive more than one incoming call at a time, you may need to manually select the call you want to answer. The incoming call is usually selected automatically. The associated LED for an incoming call will flash green when it comes in.
#Avaya phone number press rurns headset on how to#
Follow these steps to find out how to answer multiple calls on the Avaya 1608 IP phone. Especially in offices with high call volumes, mastering the art of answering multiple calls will enable you to route calls quickly and efficiently. When learning the ins and outs of a new phone system, the most basic function is how to answer calls.
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